Privacy Policy we88my — Our Commitment to Protecting Your Data

We88my ("we", "Platform", "Company") is committed to protecting the privacy and security of the personal data of every individual who interacts with our platform. This Privacy Policy explains in detail how we collect, process, store, and protect your personal information when you visit we88my.vu or use any of our services.

This policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management. We believe transparency is the foundation of trust, and we strive to ensure every member fully understands how their data is managed.

This Privacy Policy covers all channels of interaction with we88my, including the official website, the we88my mobile app for Android and iOS, customer support channels such as live chat and email, as well as marketing and promotional communications we send to members.

We88my collects various types of personal data depending on how you interact with our platform. Below is a full explanation of the data categories we collect:

Data you provide directly:

• Full name as it appears on your official identification document.
• Email address and mobile phone number.
• Date of birth for age verification.
• Bank account or e-wallet details for processing financial transactions.
• Copies of identity documents (identification card, passport) for the KYC process.
• A selfie photo for identity verification when required.

Data collected automatically:

• IP address and general IP-based location information.
• Device type, operating system, and web browser version in use.
• Game session times and durations, along with activity records within the platform.
• Deposit and withdrawal transaction logs including date, time, and amount.
• Cookie and tracking technology data as described in Section 5.

We88my uses collected personal data solely for legitimate and necessary purposes to operate the platform effectively. The following are the primary purposes for which your data is used:

• Account Management: Creating and maintaining your member account, processing registration, and verifying identity through the required KYC process.
• Transaction Processing: Processing deposits, withdrawals, and all other financial transactions promptly and securely using your preferred payment method.
• Security and Fraud Prevention: Monitoring account activity to detect and prevent unauthorised access, fraud, money laundering, and violations of the Terms of Use.
• Customer Support: Enabling our team to provide relevant and effective assistance when you contact us via live chat, email, or WhatsApp.
• Platform Improvement: Analysing usage patterns in aggregate to improve the design, performance, and content of the we88my platform.
• Marketing Communications: Sending promotional information, bonus offers, and the latest news about we88my — only to members who have consented to receive such communications.
• Legal Compliance: Fulfilling applicable legal and regulatory obligations, including AML reporting requirements and duties under the Malaysia PDPA.

We88my does not sell or rent your personal data to any third party for marketing or commercial purposes. However, there are limited situations where we need to share your data with certain parties to enable the platform to function properly:

• Payment Service Providers: Required financial data is shared with trusted payment processors such as FPX, DuitNow, and e-wallet providers to complete your transactions.
• Game Providers: Minimum required account information is shared with gaming platform providers (such as slot and Live Casino providers) to enable you to play.
• Identity Verification Service: KYC data, such as copies of identity documents, is shared with recognised third-party identity verification services to ensure an accurate and secure verification process.
• Authorities and Regulatory Bodies: we88my will disclose required data to law enforcement authorities, regulatory bodies, or courts when mandated by law or a valid court order.
• Business Merger or Acquisition: In the event we88my is involved in a merger, acquisition, or asset sale, member data may be transferred as part of that business transaction — with appropriate notice given to members.

All third parties that receive your personal data from we88my are bound by strict data protection agreements and are only permitted to use that data for the specified purposes.

We88my uses cookies and similar tracking technologies to enhance user experience, analyse platform performance, and ensure the security of your session. Cookies are small text files stored on your device when you visit our website.

We use four main categories of cookies:

• Essential Cookies: Required for core platform functions such as Login authentication and session security. These cookies cannot be disabled.
• Performance Cookies: Collecting information on how you use our platform (pages visited, time spent) to help us improve the user experience. All data is collected anonymously.
• Functional Cookies: Saving your preferences such as language, display settings, and game preferences to ensure a more personalised experience in future sessions.
• Marketing Cookies: Used to display relevant promotions and offers based on your gaming interests. You may opt out of this type of cookie.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the we88my platform.

We implement multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL Encryption: All communications between your device and we88my's servers are protected with industry-standard SSL encryption — the same standard used by banking institutions.
• Two-Factor Authentication (2FA): we88my supports two-factor authentication to provide an additional layer of security for your account.
• 24/7 Monitoring: Our security system continuously monitors platform activity to detect any suspicious patterns or intrusion attempts.
• Strict Access Control: Access to members' personal data within we88my's internal systems is restricted on a need-to-know basis — only staff who genuinely require access to perform their duties are authorised.
• Regular Security Audits: we88my conducts regular internal and external security audits to identify and address any system vulnerabilities.
• Staff Training: All we88my staff who handle personal data undergo comprehensive data protection training and sign confidentiality agreements.

As a we88my member in Malaysia, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). We respect and facilitate the exercise of these rights:

To exercise any of the above rights, please contact our Privacy Officer by email at [email protected]. We will process your request within 21 business days. In some cases, we may need to verify your identity before processing the request.

We88my retains your personal data for as long as your account is active or as long as necessary to provide services to you. When an account is closed, we retain your data for a set period in accordance with legal and regulatory requirements:

• Identity and KYC Data: Retained for a minimum of 7 years after account closure in accordance with Malaysia's AML legal requirements.
• Financial Transaction Records: Retained for 7 years for audit, tax compliance, and legal requirements.
• Customer Support Communication Logs: Retained for 3 years for reference and dispute resolution.
• Session Data and Activity Logs: Retained for 12 months for security analysis and fraud detection purposes.
• Marketing Data: Retained for as long as you have not withdrawn your consent to receive marketing communications.

Once the designated retention period has expired, your data will be securely deleted or permanently anonymised from our systems.

We88my reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technological developments, or new legal requirements. Each new version will be published on this page with an updated "Last Updated" date.

For changes deemed material — that is, changes that significantly affect how we use your data — we will notify you via:

• In-platform notifications on we88my that require your acknowledgement.
• An email to your registered email address with a brief description of the changes.
• A prominent banner or announcement on the we88my homepage.

We encourage you to review this Privacy Policy periodically. Your continued use of the we88my platform after changes are published will be considered your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we88my handles your personal data, please contact our designated Privacy Officer who is appointed to manage all data protection matters:

• Privacy Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 on the we88my platform

We are committed to responding to all privacy-related inquiries within 21 business days. For complaints requiring a thorough investigation, we will contact you within the stipulated timeframe with updates on the progress of the investigation.

If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia, which is responsible for overseeing PDPA compliance in Malaysia.