Terms and Conditions we88my — The Complete Platform Usage Guide

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Member") and we88my ("Company", "Platform", "us"). These Terms govern all aspects of your use of the we88my.vu website and all services provided under the we88my platform.

In this document, references to "Platform" encompass the official website we88my.vu, the we88my mobile app for iOS and Android, and all other digital services provided by we88my to its members. "Services" refers to all games, financial transactions, bonuses, promotions, and communications offered through our platform.

Bahasa Melayu is the official language of these Terms. Any translation into other languages is provided for convenience only, and the Bahasa Melayu version shall take precedence in the event of any discrepancy.

To register and use the we88my services, you must meet all of the following eligibility requirements:

• Aged 18 years and above at the time of registration and throughout the duration of membership.
• Having full legal capacity to enter into a binding agreement as stated in these Terms.
• Not be subject to any prohibition or restriction from any authority regarding participation in online wagering activities.
• Registering for personal use and not on behalf of any third party or business entity.
• Providing truthful, accurate, and complete information during registration and updating that information whenever any changes occur.

We88my reserves the right to request proof of age and identity verification at any time. If you are unable to verify your eligibility, we88my reserves the right to suspend or close your account and withhold any related balance until the verification process is complete.

Each user is only permitted to hold one (1) active account at we88my at any time. Multiple account registrations — whether using different names, phone numbers, email addresses, or payment methods — are a direct violation of these Terms.

During registration, you are required to:

• Providing your full name as it appears on your official identification document.
• Using an active and reachable mobile number registered in your own name.
• Set a strong and unique password for your we88my account — a combination of uppercase letters, lowercase letters, numbers, and symbols is recommended.
• Completing the identity verification (KYC) process when requested, including submitting a valid copy of your identity card or passport.

You are solely responsible for maintaining the confidentiality of your account login details. All activity that occurs under your account is your responsibility, regardless of whether it was authorised by you. Please contact our support team immediately if you suspect your account has been compromised.

We88my supports a wide range of popular payment methods in Malaysia, including local bank transfers via FPX, DuitNow, and e-wallets such as Touch 'n Go eWallet, GrabPay, and Boost. All transactions are processed in Malaysian Ringgit (MYR).

Regarding deposits:

• Minimum deposit is RM10 depending on the chosen payment method.
• Deposited funds will be credited to your account within the timeframe stated for each payment method.
• We88my does not charge any processing fees for deposits. However, third-party payment service providers may impose their own charges.
• All deposits must be made from a payment method registered in your own name. Third-party deposits are strictly prohibited.

Regarding withdrawals:

• Withdrawals are processed to the same bank account or e-wallet used for deposit, for security and fraud prevention purposes.
• Accounts must complete the full KYC verification process before the first withdrawal is approved.
• Withdrawal processing time is under 30 minutes for fully verified accounts. VIP members enjoy instant processing within 5 minutes.
• We88my reserves the right to request additional supporting documents for withdrawals exceeding certain limits, as part of our Anti-Money Laundering (AML) procedures.

We88my offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, free spins, and seasonal promotions. All bonuses and promotions are subject to the specific terms stated in their respective promotion terms.

General terms applicable to all we88my bonuses are as follows:

• Wagering Requirement: Every bonus received must be "rolled over" by the stated multiplier before any winnings from that bonus can be withdrawn. For example, a RM100 bonus with a 30x wagering requirement means you must place a total of RM3,000 in bets before a withdrawal is permitted.
• Validity Period: All bonuses have a set validity period. Bonuses not used within that period will expire and be automatically removed from your account.
• One Active Bonus at a Time: Only one active bonus is permitted per account at any one time unless otherwise stated in the relevant promotion's terms.
• Bonus Abuse Policy: Any attempt to exploit or abuse the we88my bonus system — including opening multiple accounts or colluding with other members — will result in cancellation of all bonuses and action taken against the accounts involved.

All games offered on the we88my platform — including slots, live casino, fish shooting, and sports betting — use independently certified Random Number Generator (RNG) technology to ensure every game outcome is fully random and fair.

Specific rules for each game category are as follows:

• Slots: The RTP (Return to Player) for each slot game is stated in the game information. The result of each spin is independent and not influenced by previous spins.
• Live Casino: Games are operated by trained professional dealers. All sessions are recorded and can be reviewed in the event of any dispute.
• Fish Shooting: Game rules and multiplier values for each fish type are stated in the game interface. Results are based on a fair RNG system.
• Sports Betting: Odds displayed are final at the time the bet is placed. Confirmed bets cannot be cancelled except under specific circumstances outlined in the sports rules.

In the event of a technical failure during a game, the affected bets will be returned to your account. we88my is not responsible for any losses caused by internet disruptions on the user's end.

Use of the we88my platform is subject to the following strict prohibitions. Violation of any of these prohibitions may result in immediate account suspension, confiscation of funds, and legal action:

• Using automation software, bots, scripts, or any third-party tools to interact with the we88my platform.
• Committing or attempting to commit fraud in any form, including the unauthorised use of another person's credit card or payment information.
• Money laundering through deposits and withdrawals in suspicious patterns.
• Sharing your account login details with others or allowing others to use your account.
• Creating or using multiple accounts to circumvent bans, claim bonuses repeatedly, or for any other unauthorised purpose.
• Harassing, threatening, or abusing other members or the we88my team through any communication channel.
• Attempting to exploit any technical bugs or system vulnerabilities for unfair advantage. Any bugs discovered must be reported to us immediately.

We88my reserves the right to suspend or close the account of any member at any time for the following reasons:

• Violation of any section of these Terms and Conditions.
• Confirmed fraudulent activity, money laundering, or dishonest conduct.
• Failure to provide the requested identity verification documentation within the stipulated timeframe.
• Instructions from relevant authorities, regulatory bodies, or court orders.
• Requests from credit card holders or banks claiming unauthorised transactions.

Members may also close their own account at any time by contacting the we88my customer support team. Any legitimate remaining balance in the account will be processed for withdrawal after a brief review is completed.

If you close your account for responsible gaming or addiction reasons, we encourage you to use the self-exclusion feature available in your account panel for a duration of your own choosing.

To the extent permitted by applicable law, we88my shall not be liable for:

• Any indirect, consequential, special, or punitive losses arising from the use of or inability to use the we88my platform.
• Service disruptions caused by factors beyond our control, including internet infrastructure failures, power outages, or natural disasters.
• Losses arising from unauthorised access to your account due to your own negligence in safeguarding your login credentials.
• Valid game outcomes resulting in losses to players — all game results are final as long as they are generated by a certified RNG system.

In all circumstances, the maximum liability of we88my to any member shall not exceed the total net deposits made by that member in the 30 days preceding the claim.

We88my is deeply committed to promoting responsible gaming practices. We believe that betting should remain a form of entertainment and not be treated as a source of income or a means to resolve financial difficulties.

The we88my platform provides a range of responsible gaming tools to help members maintain control over their betting habits:

• Deposit Limit: Set daily, weekly, or monthly limits to control your total deposit amount.
• Loss Limit: Set a maximum loss amount for a period of your choosing.
• Play Time Limit: Set a daily session time limit for your playing sessions.
• Cool-Off Period: Take a short break from the platform for 24 hours to 30 days.
• Self-Exclusion: Exclude yourself from the platform for a period of 6 months, 1 year, or permanently.

If you need additional support regarding problem gambling, please contact our support team or visit the Responsible Gaming us for more information and support resources.

We88my reserves the right to update, modify, or replace any part of these Terms and Conditions at any time at our sole discretion. Changes will take effect immediately upon publication on our official website.

We will endeavour to notify members of material changes through:

• In-platform notifications on we88my (pop-ups or notification banners).
• Email to your registered email address.
• Announcements on the we88my homepage or news page.

Continued use of the we88my platform after any changes to these Terms are published constitutes your full acceptance of the amended Terms. It is your responsibility to review these Terms periodically to ensure you are always aware of the latest applicable version.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the we88my platform, our customer support team is available to assist you 24 hours a day, 7 days a week.

You can reach us through the following channels:

• Live Chat: Available directly within the we88my platform — the fastest way to get immediate assistance.
• WhatsApp: Contact our team via the official WhatsApp number listed in the support section of the platform.
• Email: [email protected] — for inquiries that require detailed written explanation.

Our team communicates in Malay, English, and Chinese to ensure every member receives assistance in their preferred language. We aim to respond to all enquiries within 24 business hours.